Last updated: May 11, 2026
This Privacy Policy describes how Durus Roofing ("Durus," "we," "us," or "our") collects, uses, and shares information when you visit our website, request a quote, or work with us as a customer. By using our services or this site, you agree to the practices described here. We will update this policy from time to time and will post the revised version with a new "Last updated" date. [LEGAL: counsel review required]
We collect information you provide directly — your name, email, phone number, property address, photos of your roof, and any details you share when you request an inspection, quote, or service. We also collect limited information automatically when you visit our site, including IP address, browser type, device information, and pages viewed. If you reach us through a partner or referral source, we may receive contact information from them so we can follow up. We do not knowingly collect information from anyone under 13. [LEGAL: counsel review required]
We use the information we collect to schedule inspections, prepare quotes, complete the work you've contracted us for, communicate about your project, process payments, send service reminders, respond to your questions, and improve our website and operations. With your permission, we may also send you occasional updates about Durus services. You can opt out of marketing messages at any time. [LEGAL: counsel review required]
We do not sell your personal information. We share it only with vetted partners who help us run our business — payment processors, scheduling tools, insurance carriers, and trade subcontractors — and only as needed to complete your project. We also share information when required by law or to protect our rights. [LEGAL: counsel review required]
Our website uses cookies and similar technologies to remember your preferences, measure traffic, and understand how visitors use the site. Some cookies are essential to make the site work; others help us improve performance and tailor what we show you. You can control cookies through your browser settings or our cookie banner. Blocking some cookies may affect how the site behaves. We may also use third-party analytics services (such as Google Analytics) that collect aggregated, anonymized data about site usage. Those providers operate under their own privacy policies. [LEGAL: counsel review required]
California residents have specific rights under the CCPA/CPRA, including the right to know, correct, delete, and limit the use of personal information we hold. You can also unsubscribe from marketing emails using the link at the bottom of any message, or ask us to stop calling or texting at any time. To exercise these rights, email privacy@durusroofing.com or call our office. We will respond as required by law. [LEGAL: counsel review required]
Questions about this policy or how we handle your information? We're happy to answer them. Email us at privacy@durusroofing.com, call our office during business hours, or write to us at the Durus Roofing headquarters listed on our contact page. We review every request and will respond promptly. If you believe we've handled your data improperly, you may also contact the California Privacy Protection Agency. [LEGAL: counsel review required]